Short Details :- We are looking for Customer Care. Candidates with a Bachelor’s or Master’s degree are eligible to apply for this position. The complete information, eligibility criteria, and requirements are provided below.
Post Name:- Customer Care
|Post Name||Customer Care|
|Experience||Fresher and Experience|
|Job Location||Mumbai India|
|Salary||4.5 LPA (Expected)|
Required Key Skills
- At a section level, learns cycle and frameworks and applies this to the essential task/dispersion of responsibility of CE’s to meet SLAs.
- Acknowledges and courses calls (high call volume)
- Accumulates issue data and records information in work area apparatuses
- Screens occurrence status and raises cases that are not settled in a particular time period
- Plan client establishment action
- Answerable for guaranteeing the client’s qualification of administrations
- Give telephone support on Retail items, frameworks and different programming items
- Provide precise and effective fixes to client issues of moderate nature to boost item or framework accessibility;
- Take responsibility for demand from client and guarantee opportune and agreeable goal of issue.
- 24*7 rotational shift ( Night shifts )
- Applies information on:
- Issue steering, following and heightening methodology
- High level critical thinking and investigating abilities
- Information passage programming applications and related work area apparatuses
- Relationship building abilities; Magnificent relational abilities, verbal and composed as well as listening abilities
- Have solid client support abilities and have the option to work in a powerful group climate.
What’s NCR ?
NCR Organization (NYSE: NCR) is a forerunner in changing, associating and running innovation stages for independent banking, stores and cafés. NCR is settled in Atlanta, Ga., with 38,000 representatives around the world. NCR is a brand name of NCR Organization in the US and different nations.
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|Apply Online||Click Here to Apply|
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